Terms of Use

Effective Date: 26.02.2024

Please read these terms of use ("terms of use", "agreement") carefully before using Melbourne Soapworks website (“website”, "service").

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Melbourne Soapworks only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy

Before you continue using our website, we advise you to read our privacy policy MelbourneSoapworks.com/privacy-policy regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Melbourne Soapworks assumes no responsibility for liabilities related to age misrepresentation.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of Melbourne Soapworks, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute Melbourne Soapworks intellectual property in any way, including electronic, digital, or new trademark registrations.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, please inform us immediately so we may address it accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders on our sole discretion.

Applicable law

By visiting this website, you agree that the laws of Australia, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Melbourne Soapworks and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be reviewed and actioned within 7 days of receipt of your complaint. We may have to contact you to request further information, in which case we aim to provide a response and resolution within 14 days. If further action is necessary, this will be arbitrated by state or federal court in Australia and you consent to exclusive jurisdiction and venue of such courts.

Indemnification

You agree to indemnify Melbourne Soapworks and its affiliates, and to shield them against any legal claims or demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel."

Limitation on liability

Melbourne Soapworks is not liable for any damages that may occur to you as a result of your misuse of our website.

Melbourne Soapworks reserves the right to edit, modify, and change this Agreement any time. We shall let our users know of these changes through a notification on our website header. This Agreement is an understanding between Melbourne Soapworks and the user, and this supersedes and replaces all prior agreements regarding the use of this website.